The future of franchise field coaching is a narrower job, not a bigger territory. Four predictions, how you will know if they were wrong, and what does not move.
Christian Pillat · August 27, 2026 · 5 min read
Insights
AI in Franchising
Practical notes on AI in franchising: what to govern, what to measure, and what actually changes for the people running locations.
Field Coaching
Hiring a Franchise Business Consultant: Your First Field Hire
Hiring a franchise business consultant: the signals that arrive before the unit count, the profile that earns credibility, how to structure pay, and the ramp.
Christian Pillat · July 17, 2026 · 5 min read
Field Coaching
Franchise Field Coaching Software: What Exists, and What Is Still Missing
Franchise field coaching software today is four categories built for headquarters. What each does well, the three gaps none of them fills, and why they persist.
Christian Pillat · July 15, 2026 · 5 min read
Field Coaching
Where the Quarter Went: A Franchise Field Team Time Management Audit
Franchise field team time management is judged by plans and never by receipts. Reconstruct one finished quarter from your calendar and the leak is obvious.
Christian Pillat · June 16, 2026 · 5 min read
Field Coaching
One Call Beats Five Visits: Franchise Group Coaching, and When to Refuse It
Franchise group coaching turns five repeat conversations into one call — with the workaround the sixth location already found. And when batching is the wrong move.
Christian Pillat · May 18, 2026 · 5 min read
Field Coaching
Reading the Room From a Distance: Franchisee Satisfaction Warning Signs
Franchisee satisfaction warning signs arrive as tone, not as complaints: the skipped huddle, the royalty aside, the request for confirmation in writing.
Christian Pillat · May 17, 2026 · 5 min read
Field Coaching
Goal Season: Franchise Location Goal Setting That Survives Contact With Q2
Franchise location goal setting is judged in April, not January: who is on pace, who is behind, and whether the behind ones are trying the right things.
Christian Pillat · April 16, 2026 · 5 min read
Field Coaching
A Franchise Field Visit Report Template That Ships the Same Day
A franchise field visit report template built for speed: commitments first, numbers second, one page, sent the same day — and how meeting capture drafts it for you.
Christian Pillat · April 14, 2026 · 5 min read
Field Coaching
Franchise SOP Development from the Field: The Coach's Harvest
Franchise SOP development usually runs from headquarters down. When three locations invent the same fix, the coach who noticed is holding the network's best SOP.
Christian Pillat · March 15, 2026 · 5 min read
Field Coaching
Franchise Field Visit Routing: Route by Opportunity, Not Geography
Franchise field visit routing by drive-time loop is habit, not strategy. How to build a coaching week around projected impact — same miles, more movable margin.
Christian Pillat · March 13, 2026 · 5 min read
Field Coaching
When a New Franchisee Goes Quiet: Onboarding Support in the First Quarter
New franchisee onboarding support turns on one ambiguous signal: an owner whose questions have stopped is either mastering the job or drowning. How to tell which.
Christian Pillat · February 16, 2026 · 5 min read
Field Coaching
Proving Franchise Field Team ROI: The Comparison Almost Nobody Runs
Franchise field team ROI is measurable: compare margin movement at visited locations against matched unvisited ones. The method, the arithmetic and its limits.
Christian Pillat · February 14, 2026 · 5 min read
Field Coaching
Franchise Territory Management: Deciding Who Gets the Week
Franchise territory management done badly routes a coach's week to whoever complained loudest. Here is a triage rubric you can run in a spreadsheet this week.
Christian Pillat · January 15, 2026 · 5 min read
Field Coaching
Franchise Field Coach vs Auditor: Can One Person Be Both?
The franchise field coach vs auditor conflict is structural, not personal. Franchisees want an advisor, headquarters wants an inspector. Here is the way out of it.
Christian Pillat · January 13, 2026 · 5 min read
Field Coaching
Franchise Coaching Follow-Up: The Commitments Nobody Checks
Franchise coaching follow-up fails because verifying a commitment means ringing to ask. What that costs a coach, and how to close the loop without nagging.
Christian Pillat · December 13, 2025 · 5 min read
Field Coaching
The Quarterly Business Review Franchise Teams Dread — and the One That Writes Itself
The quarterly business review franchise teams dread is mostly assembly: trends, wins, risks, open action items. Here is the version that builds itself.
Christian Pillat · November 17, 2025 · 5 min read
Field Coaching
Franchise Business Coach Best Practices: What the Great Ones Do Differently
Franchise business coach best practices, drawn from the coaches operators actually call back: evidence over noise, closed loops, peer introductions, and prep.
Christian Pillat · November 14, 2025 · 5 min read
Field Coaching
Franchise Field Visit Preparation: Why Coaches Walk In Cold
Franchise field visit preparation takes hours nobody has, so most visits open with \"so, how are things?\" Here is what a genuinely prepared visit changes.
Christian Pillat · October 8, 2025 · 4 min read
Field Coaching
The 34-Unit Problem: Franchise Business Consultant Span of Control Makes Coaching Impossible
Franchise business consultant span of control averaged 34 locations in 2020. Do the arithmetic and deep coaching becomes mathematically impossible. Here's the fix.
Christian Pillat · September 12, 2025 · 5 min read
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