Insights
AI in Franchising
Practical notes on AI in franchising: what to govern, what to measure, and what actually changes for the people running locations.
Field Coaching
The 34-Unit Problem: Franchise Business Consultant Span of Control Makes Coaching Impossible
Franchise business consultant span of control averaged 34 locations in 2020. Do the arithmetic and deep coaching becomes mathematically impossible. Here's the fix.
Christian Pillat · September 12, 2025 · 5 min read
Network Operations
The Compliance Data Fiction: What 2020's 33% Gap Says About Franchise Compliance Data Accuracy
Franchise compliance data accuracy is worse than the dashboards suggest: in 2020, self-reported scores diverged from audit findings by 33%. What is true instead.
Christian Pillat · September 11, 2025 · 5 min read
Enterprise Value
Why Franchise Brands Die Young: The Franchise Brand Failure Rate Nobody Quotes at Discovery Day
The franchise brand failure rate is not published by anyone. Here is what is: 4,000 brands, flat for years, against 300 to 400 launches annually — and why.
Christian Pillat · September 9, 2025 · 5 min read
Why Cozee
Why We Built Cozee: The Broken Assumption Behind Franchise Management Software Problems
Most franchise management software problems trace to one assumption: that value comes from data humans type into forms. The industry's own numbers say otherwise.
Christian Pillat · September 8, 2025 · 4 min read
Franchise Tech
The Franchise Technology Stack in 2025: What Brands Actually Run
The typical franchise technology stack at an emerging brand is a POS, accounting software, a group text and a shared drive. Here's what that costs, honestly.
Christian Pillat · September 5, 2025 · 5 min read
Industry Trends
Franchise Industry Statistics: 851,000 Establishments, $936 Billion, and the Number Nobody Cites
Franchise industry statistics for 2025: 851,000 establishments, $936.4 billion in output, 9 million jobs — plus the brand-size fact most coverage leaves out.
Christian Pillat · September 3, 2025 · 4 min read
Why Cozee
Introducing Cozee: AI Franchise Management Software That Captures the Work Itself
AI franchise management software usually means AI on top of forms. Cozee captures the work itself — conversations, meetings, projects — and fuses it with financials.
Christian Pillat · September 2, 2025 · 5 min read
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