Insights
AI in Franchising
Practical notes on AI in franchising: what to govern, what to measure, and what actually changes for the people running locations.
Enterprise Value
Helping Franchisees Exit Well: Running a Franchise Resale Process
A franchise resale process is the franchisor's work once an owner decides to sell: valuation support, buyer sourcing, and keeping the unit trading to closing.
Christian Pillat · July 24, 2026 · 5 min read
Network Operations
Franchise Royalty Forecasting: Leading Indicators Beat Trailing Reports
Franchise royalty forecasting works on three components and the signals that move them, not a growth rate applied to last year's total. Build it with bands.
Christian Pillat · July 23, 2026 · 5 min read
Network Operations
Reading Transfer Risk Early: Franchise Resale Transfer Planning Before Anyone Announces
Franchise resale transfer planning starts long before an owner announces anything. The signals a transfer is forming, and how to raise succession without insult.
Christian Pillat · July 21, 2026 · 5 min read
Franchisee Success
Getting Real Value From HQ: The Franchisee Franchisor Relationship From Your Side
The franchisee franchisor relationship pays out unevenly. What to escalate, how to ask so headquarters can say yes, and how to make the coach's visit earn its day.
Christian Pillat · July 20, 2026 · 5 min read
Franchisee Success
Opening a Second Franchise Location: The Honest Readiness Test
Opening second franchise location plans usually fail on the first store, not the new one. The four gates to clear first, and what changes about your job at two.
Christian Pillat · July 18, 2026 · 5 min read
Field Coaching
Hiring a Franchise Business Consultant: Your First Field Hire
Hiring a franchise business consultant: the signals that arrive before the unit count, the profile that earns credibility, how to structure pay, and the ramp.
Christian Pillat · July 17, 2026 · 5 min read
Field Coaching
Franchise Field Coaching Software: What Exists, and What Is Still Missing
Franchise field coaching software today is four categories built for headquarters. What each does well, the three gaps none of them fills, and why they persist.
Christian Pillat · July 15, 2026 · 5 min read
Franchise Tech
Franchise Software Migration: What Actually Has to Move
Franchise software migration is smaller than the fear around it. What genuinely has to move, what can stay behind as an archive, and the questions to ask first.
Christian Pillat · July 14, 2026 · 5 min read
Franchise Tech
Score It Yourself: Evaluating Franchise AI Features After the Demo
Evaluating franchise AI features with a five-axis rubric: where the context comes from, who the answer changes for, what it remembers, what it does, how often.
Christian Pillat · July 12, 2026 · 5 min read
Governed AI
When the AI and the Manual Disagree: Franchise Manual Version Control
Franchise manual version control is what lets you say what the network was told and when. Effective dates, change records, and triaging a disagreement in order.
Christian Pillat · July 9, 2026 · 5 min read
Governed AI
The Discovery Day Is a Tech Demo Now: Governed AI in Franchise Development
Governed AI franchise development: the first support claim a candidate can test before signing. What to demo, what it commits you to, and what validation settles.
Christian Pillat · July 8, 2026 · 5 min read
Why Cozee
Private Signals: What Franchisee Data Privacy Looks Like From Your Side of the Counter
Franchisee data privacy, sorted honestly: what your franchisor already sees, which signals stay yours, the two grey areas, and how to check it rather than trust it.
Christian Pillat · July 3, 2026 · 5 min read
Network Operations
Designing a Franchise Local Store Marketing Program Operators Will Actually Run
A franchise local store marketing program fails on capacity, not willingness. Design for the hours an operator has, and measure participation instead of downloads.
Christian Pillat · June 28, 2026 · 5 min read
Industry Trends
The New Operator Profile: What Millennial and Gen Z Franchise Owners Expect
Millennial gen z franchise owners expect consumer-grade software and transparent economics. The demographic data is thin, so read the behaviour instead.
Christian Pillat · June 28, 2026 · 5 min read
Industry Trends
Private Equity and the Franchising Consolidation Wave
Private equity franchising consolidation runs on two engines — platforms buying brands, operators buying territories. What each one gives and what it takes.
Christian Pillat · June 26, 2026 · 5 min read
Enterprise Value
Clean Records, Lower Risk: Franchise Litigation Documentation as Defence
Franchise litigation documentation is built in ordinary months: support dated, policies acknowledged, decisions traceable. And the reason records cut both ways.
Christian Pillat · June 25, 2026 · 5 min read
Enterprise Value
Sell a Franchise Business at a Premium: Valuation Follows Documentation
Sell franchise business premium valuation gaps are usually documentation gaps. What buyers mean by documented, and the record that cannot be built late.
Christian Pillat · June 24, 2026 · 5 min read
Network Operations
Building a Standard Chart of Accounts Your Franchise Network Will Adopt
A standard chart of accounts franchise networks will adopt is four artefacts and a wave plan: the account list, definitions, a mapping table and a cutover date.
Christian Pillat · June 22, 2026 · 5 min read
Network Operations
Openings as Cohorts: A New Franchise Location Opening Process You Can Measure
A new franchise location opening process improves when you group openings into cohorts, track each against earlier ramp curves, and fix the template not the store.
Christian Pillat · June 21, 2026 · 5 min read
Network Operations
Franchisee Advisory Council Best Practices: Knowing What the Room Will Say
Franchisee advisory council best practices are mostly preparation: know the network's real top three topics, claim only provable wins, pre-draft the grievances.
Christian Pillat · June 20, 2026 · 5 min read
Franchisee Success
Hire a Franchise Location Manager, or Promote One: The Shift You Stop Working
When to hire a franchise location manager, and whether to promote instead: the readiness tells, the delegation ladder, and what the hire actually costs you.
Christian Pillat · June 17, 2026 · 5 min read
Field Coaching
Where the Quarter Went: A Franchise Field Team Time Management Audit
Franchise field team time management is judged by plans and never by receipts. Reconstruct one finished quarter from your calendar and the leak is obvious.
Christian Pillat · June 16, 2026 · 5 min read
Franchise Tech
Buying Software for Emerging Franchise Brands: What Right-Sized Has to Mean
Software for emerging franchise brands is mostly enterprise software sold downhill. What right-sized means, and four questions that price a product honestly.
Christian Pillat · June 13, 2026 · 5 min read
Franchise Tech
The Rise of Franchise Vertical Software — and What Horizontal Tools Still Do Better
Franchise vertical software knows what a location, a territory and a royalty period are. Where that wins, where horizontal tools still beat it, and the real risk.
Christian Pillat · June 11, 2026 · 5 min read
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