Now available for all franchises
Where franchises
work.
The native workspace for chats, calls, documents, and tasks. Work happens in one place, and AI grounded in it gives fast, accurate answers.
Your stack isn’t a stack.
It’s a sprawl.
Slack for chat. Zoom for calls. Drive for docs. A separate PM tool. A different help desk per region. Knowledge buried, context lost, and no real pulse on the brand. cozee replaces the sprawl with a single AI-native operating system built for franchising.
15+ apps. Information silos. Knowledge that walks out the door every time a top operator moves on.
Core collaboration takes place in cozee. One platform for work.
- AI Meetings & CommsReplaces Slack, Teams, Zoom
- Knowledge BaseReplaces Drive, Notion, Dropbox
- Initiatives & TasksReplaces Asana, Monday
- Network PulseReplaces Spreadsheets, surveys
- Brand BrainReplaces Bolt-on AI tools
- Roles & HierarchyReplaces Scattered org charts
Other AI products plug into the tools you already pay for. cozee replaces them, so every conversation, meeting, doc and task happens in one place.
One unified platform.
Four compounding pillars.
AI Meetings, a Living Knowledge Base, Initiatives, and Real-Time Network Pulse — all powered by the cozee Brain and built for the way franchises actually operate.
AI-Powered Meetings & Comms
Run calls and chats inside cozee. AI transcribes, summarizes, extracts action items, and pushes everything into the Brain — no manual notes, no lost context.
A Living Knowledge Base
Your SOPs, training and best practices stop being static docs. Franchisees ask questions in plain language and get sourced answers, instantly.
Initiatives & Execution
Manage daily tasks and strategic goals in one Initiatives module. Link conversations and meeting decisions directly to projects so nothing slips.
Real-Time Network Pulse
An unprecedented view of your network. AI surfaces trends, sentiment shifts and at-risk units so you can support franchisees before issues escalate.
The cozee Brain Architecture
A knowledge graph — not a database. Every conversation, meeting and doc connects to a shared taxonomy that learns your brand's language and instincts.
AI Home Page
Not a dashboard. A daily command center that proactively surfaces what each role needs to focus on today — for corporate, coaches, and franchisees alike.
Roles & Org Hierarchy
Built for franchising from day one. Model corporate teams, field coaches, area developers, multi-unit owners and unit staff — the right info to the right people.
Brand Launch Playbook
A codified onboarding playbook — Traditional Brand Launch Guide and Interview-Based Onboarding — proven with brands like Green Home Solutions and Bloomin Blinds.
Compounding Brand Asset
Every interaction makes the system smarter. Your collective intelligence becomes a defensible, compounding asset your competitors can't replicate.
Built for the real problems
of franchise networks.
- 01
Franchisees ask the same questions every week.
Ask once. Get a sourced answer.
The Brain answers from approved knowledge and cites where it came from.
- 02
Context is scattered across Slack, Zoom, Drive, and a PM tool.
One native workspace.
Chat, calls, docs, tasks, and reporting share one Brand Brain.
- 03
When a top operator leaves, their instincts walk out.
Capture it while it happens.
Conversations, meetings, and docs feed the Brain as they occur.
- 04
Problems surface in QBRs, months late.
See it in Pulse, early.
Trends and sentiment shifts surface before issues escalate.
- 05
Most tools can't model corporate, coaches, owners, and unit staff.
Roles and hierarchy by default.
The right information reaches the right people, securely.
- 06
Decisions get made, then action items vanish.
Actions become tasks.
Meetings are summarized and linked to Initiatives automatically.
Every interaction. One brain.
The cozee Brain is a knowledge graph — not a database. It connects every conversation, meeting and document to a shared taxonomy, learns your brand’s language, tracks sentiment, and gets sharper every day.
Network signal in
Chats & DMsMeetings & CallsNotes & EmailsSOPs & DocsTasks & InitiativesQBO / GMB / POS SignalsBrand Brain
Knowledge graph
Intelligence out
AI-Native Home PageInstant Answers (with sources)Coaching NudgesAction Items & SummariesSentiment & Risk AlertsNetwork BenchmarksA graph, not a folder.
Every signal links to a shared taxonomy — your brand’s language, instincts, and standards.
- Sourced answers
- Tracks sentiment
- Compounds daily
Captured natively
Every channel lives in one platform — not glued to it.
Learns your language
Absorbs the instincts of your top operators.
Compounds daily
Every interaction makes the Brain sharper.
Give your network AI.
Keep your playbook.
Your operating knowledge is the asset your franchisees pay royalties for. Governed AI means your network gets to use AI on top of it — grounded in your own manuals, scoped by role and location — without the playbook leaving the building.
Scoped by role and location
Every answer respects who is asking. Corporate, field coaches, multi-unit owners and unit staff each see only what they should.
Grounded in approved content
Responses are generated from your manuals, SOPs and training — with sources attached — never from an open model guessing.
Your playbook stays inside
Content lives in your tenant. Nothing is used to train public models, and staff have no reason to paste it into consumer AI tools.
Auditable by the franchisor
Every question and answer is logged, so you can see what the network is asking and where the playbook has gaps.
Don't have an AI policy
implemented in your franchise?
Most brands find out their teams are already using AI long before anyone wrote down the rules. An AI policy protects your playbook, keeps customer and franchisee data out of consumer tools, and gives your network a clear answer to "am I allowed to use this?"
Sets the ground rules
What AI tools staff may use, what data can never be pasted into them, and who signs off on new tools.
Covers corporate and franchisees
Written for a network, so unit owners and their teams know exactly what applies to them.
Ready for your counsel
Vendor-neutral and editable. Mark it up, brand it, and adopt it as your own in an afternoon.
Free, vendor-neutral, editable. Share a few details and we'll be in touch to deliver your copy.
Writing on AI in franchising
Practical notes on rolling AI out across a network: what to govern, what to measure, and what actually changes for the people running locations.
View all articlesGoverned AI
Permissions in a Multi-Location AI: What Each Role Should See
A franchise AI that answers from company data needs permissions at brand, location and user level. Four questions to put to any vendor before rollout.
Christian Pillat · October 23, 2026
Field Coaching
The Silent Franchisee: Spotting Disengagement Before It Becomes Churn
The franchisees who complain get attention. The ones who go quiet leave. How coaches can spot disengagement from network conversations and act early.
Christian Pillat · October 21, 2026
Franchise Tech
Where the Work Sits in Your Franchise Tech Stack
A franchise tech stack for the AI era has three layers: the work, the operations, and the results. Why the work is the layer most stacks are missing.
Christian Pillat · October 16, 2026
One workspace.
Every signal that matters.
cozee is more than a platform — it's a fundamental shift in how a franchise operates. Scale your culture, enforce best practices, and build a compounding asset: your brand's own collective intelligence.
A special thanks to our launch partners Green Home Solutions, Bloomin Blinds, and Clearsite.
Contact
Schedule Demo
Tell us about your brand, your network size and what your operators ask most. We will show you how cozee can help!
Prefer email? support@getcozee.ai